Amid rising discontent amongst Reddit’s moderators, the corporate has launched a “Mod Helper Program” to reward moderators who provide useful recommendation to different moderators. TechCrunch studies: The Mod Helper Program is a tiered system that awards useful moderators with trophies and flairs. Reddit customers accrue karma by receiving upvotes and awards, and lose karma in the event that they obtain downvotes. This system rewards moderators who obtain upvotes on feedback in r/ModSupport. Remark karma earned in r/ModSupport will probably be rewarded with trophies that can “sign to different mods that you’re a supply of priceless data,” the moderator assist crew introduced on Thursday. Every rank awards distinctive trophies and flairs, starting from “Helper” to “Knowledgeable Helper.” Reddit launched a comparable program in r/assist earlier this 12 months, which rewards customers who accrue karma by responding to different customers’ requests.
Reddit additionally launched the Modmail Reply Bot, which robotically responds with related hyperlinks to the location’s Assist Heart. If the really useful articles do not reply a selected request, it is going to create a ticket that will probably be dealt with by a human admin. The bot is designed to streamline moderator requests so the admin crew can concentrate on extra complicated points. Moreover, Reddit is merging the moderator-specific Assist Heart with its sitewide one to make sure that assist assets are “straightforward to seek out and accessible from the identical location.”